During periods of cold weather, the Edinburgh Council operates a Winter Contingency when the weather feels like below 0° Celsius. When the Winter Contingency is in operation, the local authority will provide accommodation for people who wouldn’t normally be entitled to access it via the statutory route.
Mon, Tue, Thu and Fri: 9am - 8pm
Wed: 10am - 8pm
Sat and Sun: 9am - 5pm
24hr Freephone: tel: 08081782323.