This page contains general advice for people facing homelessness.
To see what help is available in your area, please select a supported location below.
If you are at risk of becoming homeless, or have recently been made homeless, it is important to tell your local council as soon as possible. They will make an assessment on what services you can access.
If you are in one of our featured locations, select your location for more details. For all other areas, visit your council web site for more information.
The availability of emergency accommodation depends on your location. Your council or a local drop in centre can advise and make a referral if a suitable options is available.
During periods of extreme cold weather, councils provide extra emergency accommodation, you can find out more about severe weather accommodation here.
To be accepted as officially homeless, you must:
In addition, the support you get will depend on:
Shelter's website is the best place to learn about your legal rights, or call them on 0808 800 4444.
You can also register to be assessed for longer term social housing options. Again, your council or a local drop in centre can advise you how to do this, or you may be able to apply online.
It can be confusing to know what support is available to you depending on your circumstances. There is lots of really good information on housing advice and explanations of all the legal terms you might come accross on the Shelter website.
There are many other services available to rough sleepers - you can check through the other categories in our 'Find Help' section to see if there is someone that can help with what you need. If you can't find what you need, please get in touch and we will try to put you in contact with someone that can help you.