We're launching a new website on 23 March 2026. Learn more
Important: There may be some downtime or service disruption between 9pm on Sunday 22nd and 1am on Monday 23rd March. After then, all services should be fully operational.
We've been working hard to make significant improvements to Street Support Network, and we're excited to share what's coming.
The way people search for support services is getting a major upgrade. You'll be able to find help using your current location, a postcode, or by browsing predefined areas — whichever works best for you.
Search results will now show services on an interactive map alongside listings, making it easier to see what's nearby. Results are sorted by distance, so the most relevant services appear first.
The new site is faster and more accessible, built to work well on all devices and meet modern accessibility standards.
Alongside the new public website, we're also launching an updated admin system that is more intuitive and easier to use.
You will use the same login credentials you use today. There is no need to create a new account or reset your password. The login process remains the same.
New user guides will be available to download from Monday 24 March, after you log in to the new admin system. These guides will walk you through the updated interface and help you get familiar with the changes.
If you have any questions or need support during the transition, please get in touch.
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