We're launching a new website on 23 March 2026. Learn more

Important: There may be some downtime or service disruption between 9pm on Sunday 22nd and 1am on Monday 23rd March. After then, all services should be fully operational.

  1. Home
  2. Manchester
  3. Standards Toolkit
  4. Standards

Best Practice Standards

Be recognised for the quality of your services

The Manchester Homelessness Partnership have developed two Best Practice standards to honour high-quality services which support people who are homeless or at risk of homelessness.

The two Manchester Homelessness Partnership standards are:

Silver Best Practice

To be eligible to receive the standard for Silver Best Practice, your organisation must have:

  • Offer a reliable and responsible service
  • Support the aims of Manchester Homelessness Charter
  • A group leader with a current DBS check
  • Public liability insurance
  • Safeguarding policy
  • Volunteer policy
  • Health and safety policy
  • Confidentiality policy
  • Social media usage policy
  • Financial policy and organisation bank account
  • Engage with COR or an established organisation

Gold Best Practice

To receive the standard for Gold Best Practice, your organisation must have:

  • All Commended Best Practice standards in place.
  • A volunteer induction process, including application form, reference and id checks
  • Lone working policy
  • Volunteer policy
  • Blood borne diseases policy
  • Data protection policy
  • A DBS checked volunteer present at all times
    Apply or enquire here

    Get Support

    For support in achieving the criteria for these Best Practice standards you can download useful information and templates here.

    You can also benefit from the experience of similar organisations, by joining Coalition of Relief (COR). COR is a network of grassroots organisations working together to provide long term sustainable support for people who are homeless. Find out more about COR.