Provision House
VerifiedRegistered Charity
Relieving Poverty in the Black Country
Provision House is a Christian charity based in the West Midlands that supports individuals and families experiencing poverty or financial hardship.
The organisation helps people build a stable home by providing practical support such as furniture, clothing, household items and food. They also offer opportunities for training and volunteering to help people develop skills and move towards employment.
Provision House operates a High Street shop at 80–81 High Street, where a wide range of low-cost household goods are available, including furniture, clothing, electrical items and toys.
A free second-hand school uniform service is also available in store.
Services available through referral include:
These services help people who are setting up home, moving on from homelessness or facing financial hardship to access essential items and support.
Shop opening times:
Mon – Fri: 09:00 – 17:00
Saturday: 09:30 – 16:00
Sunday: Closed
The organisation helps people build a stable home by providing practical support such as furniture, clothing, household items and food. They also offer opportunities for training and volunteering to help people develop skills and move towards employment.
Provision House operates a High Street shop at 80–81 High Street, where a wide range of low-cost household goods are available, including furniture, clothing, electrical items and toys.
A free second-hand school uniform service is also available in store.
Services available through referral include:
- Free furniture starter packages (delivery fee applies)
- Food Club (£4 per week)
- Clothing and household items
- Training programmes including Business & Administration, Reception, Warehousing, Retail and Job Club
- Furniture up-cycling classes
These services help people who are setting up home, moving on from homelessness or facing financial hardship to access essential items and support.
Shop opening times:
Mon – Fri: 09:00 – 17:00
Saturday: 09:30 – 16:00
Sunday: Closed
Locations
1 location available for this organisation
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Services
Personal Items
Furniture Service offered at Provision House (by Referral)
Furniture – We can provide free, second hand, furniture and general household items to those experiencing hardship (delivery fee will be charged).
When in stock, we can offer small kitchen appliances (kettles, toasters & microwaves), but we are not able to supply larger ‘white goods’ (cookers, fridges or washing machines etc).
Furniture – We can provide free, second hand, furniture and general household items to those experiencing hardship (delivery fee will be charged).
When in stock, we can offer small kitchen appliances (kettles, toasters & microwaves), but we are not able to supply larger ‘white goods’ (cookers, fridges or washing machines etc).
Opening Times:
Open Now
- Mon: 09:00 – 16:00
- Tue: 09:00 – 16:00
- Wed: 09:00 – 16:00
- Thu: 09:00 – 16:00
- Fri: 09:00 – 16:00
Training
Volunteering at Provision House
At Provision House, there are many different areas you can volunteer in, which include:
At Provision House, there are many different areas you can volunteer in, which include:
- Our Charity Shop
- Our Food Club
- Our warehouse
- Transporting goods in our vans
Opening Times:
Open Now
- Mon: 09:00 – 17:00
- Tue: 09:00 – 17:00
- Wed: 09:00 – 17:00
- Thu: 09:00 – 17:00
- Fri: 09:00 – 17:00
- Sat: 09:30 – 16:30
Call before attending
Provision House offers employability and skills training programmes designed to help people who are unemployed or economically inactive build confidence, develop workplace skills and move towards employment.
Training programmes are open to people who:
Courses usually run for 24 weeks, with 1.5 days per week made up of:
Training follows Dudley school term dates, so there are no sessions during school holidays.
Programmes include:
All programmes also include employability training, such as CV writing, interview preparation and confidence building.
Participants gain real work-experience, helping them build practical skills and improve their chances of moving into employment.
Access to stable employment can play an important role in helping people maintain secure housing. By supporting people to build skills, gain work experience and move closer to employment, these programmes help reduce financial pressure and support individuals on their journey towards greater housing stability and independence.
To find out more or apply, contact the training team.
📞 0121 285 3970
📧 training@provisionhouse.co.uk
Training programmes are open to people who:
- Live within the Black Country
- Are aged 18 or over
- Are unemployed, NEET, or economically inactive
Courses usually run for 24 weeks, with 1.5 days per week made up of:
- A half-day training session
- One day of supported work experience
Training follows Dudley school term dates, so there are no sessions during school holidays.
Programmes include:
- Business & Administration – covering database use, telephone skills, customer service and administrative work.
- Retail & Customer Service – including stock handling, merchandising, shop floor layout and customer service skills.
- Warehouse & Logistics – covering manual handling, storage of goods, fleet management and warehouse operations.
- Business (Social Enterprise) Start-up Programme – a 10-week course helping people develop ideas and skills to start their own business.
All programmes also include employability training, such as CV writing, interview preparation and confidence building.
Participants gain real work-experience, helping them build practical skills and improve their chances of moving into employment.
Access to stable employment can play an important role in helping people maintain secure housing. By supporting people to build skills, gain work experience and move closer to employment, these programmes help reduce financial pressure and support individuals on their journey towards greater housing stability and independence.
To find out more or apply, contact the training team.
📞 0121 285 3970
📧 training@provisionhouse.co.uk
Food
Provision House runs a Food Club designed to help individuals and families reduce the cost of their weekly food shopping while receiving additional support and guidance.
The Food Club is a membership-based project where members pay £5 per visit and can choose around £25 worth of groceries. Food available may include fresh, chilled and frozen items, tins, packets, bread, toiletries, cleaning products and occasional baby items. The range of items can vary each week.
Alongside affordable food, members can access advice and guidance on issues such as budgeting, debt, benefits, Universal Credit tasks, and managing energy or water bills. The team can also help with practical support such as filling in forms, understanding letters, or connecting with other services including training, employment support, housing advice and wellbeing services.
How to access the service
Access is usually by referral from a trusted organisation that is already supporting you, such as a charity, support service or community organisation.
If your circumstances have changed suddenly and you need help reducing your food bills, you can contact the Food Club directly to discuss your situation. The team will explain the service and arrange an initial assessment if appropriate.
Membership is normally reviewed every three months to make sure the Food Club is still providing the right support.
👤Foodbank Manager is Amy
📞 0121 285 3970
📧 foodclub@provisionhouse.co.uk
The Food Club is a membership-based project where members pay £5 per visit and can choose around £25 worth of groceries. Food available may include fresh, chilled and frozen items, tins, packets, bread, toiletries, cleaning products and occasional baby items. The range of items can vary each week.
Alongside affordable food, members can access advice and guidance on issues such as budgeting, debt, benefits, Universal Credit tasks, and managing energy or water bills. The team can also help with practical support such as filling in forms, understanding letters, or connecting with other services including training, employment support, housing advice and wellbeing services.
How to access the service
Access is usually by referral from a trusted organisation that is already supporting you, such as a charity, support service or community organisation.
If your circumstances have changed suddenly and you need help reducing your food bills, you can contact the Food Club directly to discuss your situation. The team will explain the service and arrange an initial assessment if appropriate.
Membership is normally reviewed every three months to make sure the Food Club is still providing the right support.
👤Foodbank Manager is Amy
📞 0121 285 3970
📧 foodclub@provisionhouse.co.uk
Opening Times:
Next open: Tuesday 09:30
- Tue: 09:30 – 14:30
- Wed: 09:30 – 14:30
Employment
Call before attending
Progression Plus Recruitment Support
Provision House runs Progression Plus (+), a community-focused recruitment and employment support initiative helping local residents connect with job opportunities across the Black Country.
The service works with employers who are open to recruiting people who may have been out of work or need support getting back into employment. Provision House helps match residents to suitable roles by supporting them with CV preparation, applications and interview practice.
People can join the service in two ways. Those who have been unemployed for some time can take part in Employability Progression Programmes, which include training, work experience and one-to-one support before moving into job opportunities. For people who already have experience but need help returning to work, CV Masterclasses are available to refresh CVs, identify transferable skills and connect with potential roles.
Provision House also runs Provision House Jobs, a developing jobsite where employers can advertise roles and connect with candidates supported through their programmes.
Access to employment can help people increase their income, maintain secure housing and move towards greater independence. By linking training, recruitment and local employers, Progression Plus helps people take practical steps towards stable employment.
📞 0121 285 3970
📧 training@provisionhouse.co.uk
Provision House runs Progression Plus (+), a community-focused recruitment and employment support initiative helping local residents connect with job opportunities across the Black Country.
The service works with employers who are open to recruiting people who may have been out of work or need support getting back into employment. Provision House helps match residents to suitable roles by supporting them with CV preparation, applications and interview practice.
People can join the service in two ways. Those who have been unemployed for some time can take part in Employability Progression Programmes, which include training, work experience and one-to-one support before moving into job opportunities. For people who already have experience but need help returning to work, CV Masterclasses are available to refresh CVs, identify transferable skills and connect with potential roles.
Provision House also runs Provision House Jobs, a developing jobsite where employers can advertise roles and connect with candidates supported through their programmes.
Access to employment can help people increase their income, maintain secure housing and move towards greater independence. By linking training, recruitment and local employers, Progression Plus helps people take practical steps towards stable employment.
📞 0121 285 3970
📧 training@provisionhouse.co.uk
Opening Times:
Open NowCall before attending
- Mon: 09:00 – 16:00
- Tue: 09:00 – 16:00
- Wed: 09:00 – 16:00
- Thu: 09:00 – 16:00
- Fri: 09:00 – 16:00
Advice Services
Call before attending
Provision House offers employment support through its Progression Plus (+) initiative, helping people take practical steps towards finding work.
Support includes help with preparing or updating a CV, completing job applications, preparing for interviews and recognising existing skills and experience. The team can also provide one-to-one guidance to help people understand their next steps towards employment.
Where additional support is needed, individuals may be able to access employability training programmes or work-experience opportunities through Provision House.
This support is designed for people who may have been out of work for some time or who need help rebuilding confidence before returning to employment.
Access to stable employment can help people increase their income, maintain secure housing and move towards greater independence.
📞 0121 285 3970
📧 training@provisionhouse.co.uk
Support includes help with preparing or updating a CV, completing job applications, preparing for interviews and recognising existing skills and experience. The team can also provide one-to-one guidance to help people understand their next steps towards employment.
Where additional support is needed, individuals may be able to access employability training programmes or work-experience opportunities through Provision House.
This support is designed for people who may have been out of work for some time or who need help rebuilding confidence before returning to employment.
Access to stable employment can help people increase their income, maintain secure housing and move towards greater independence.
📞 0121 285 3970
📧 training@provisionhouse.co.uk
Opening Times:
Open NowCall before attending
- Mon: 09:00 – 16:00
- Tue: 09:00 – 16:00
- Wed: 09:00 – 16:00
- Thu: 09:00 – 16:00
- Fri: 09:00 – 16:00
Provision House offers practical support for individuals and families experiencing financial hardship.
Through their Food Club programme, the team provides a supportive environment where people can access affordable food and receive guidance during difficult times. Staff can offer practical help, listen to concerns and connect people with additional services that may help improve their situation.
This support may include help understanding available services, accessing essential household items, or linking with organisations that provide specialist advice.
How to access the service
Access is usually by referral from a trusted agency that is already supporting you, such as a charity, community organisation or support service.
If your circumstances have changed suddenly and you need help reducing your food bills, you may be able to contact the Food Club directly to discuss your situation. The team will explain how the service works and arrange an initial assessment if appropriate.
Early support with financial pressures can help prevent problems from escalating and support people to maintain stability in their housing and day-to-day lives.
Food Club Manager - Amy
📞 0121 285 3970
📧 foodclub@provisionhouse.co.uk
Through their Food Club programme, the team provides a supportive environment where people can access affordable food and receive guidance during difficult times. Staff can offer practical help, listen to concerns and connect people with additional services that may help improve their situation.
This support may include help understanding available services, accessing essential household items, or linking with organisations that provide specialist advice.
How to access the service
Access is usually by referral from a trusted agency that is already supporting you, such as a charity, community organisation or support service.
If your circumstances have changed suddenly and you need help reducing your food bills, you may be able to contact the Food Club directly to discuss your situation. The team will explain how the service works and arrange an initial assessment if appropriate.
Early support with financial pressures can help prevent problems from escalating and support people to maintain stability in their housing and day-to-day lives.
Food Club Manager - Amy
📞 0121 285 3970
📧 foodclub@provisionhouse.co.uk
Opening Times:
Next open: Tuesday 09:30
- Tue: 09:30 – 14:30
- Wed: 09:30 – 14:30
Provision House](https://www.provisionhouse.co.uk/food-club/) offers informal money management support to help people better manage their household finances.
Through the Food Club service, staff can help individuals think through budgeting, managing everyday expenses and understanding how to make their money stretch further. This may include practical conversations about prioritising bills, planning food shopping and accessing affordable resources in the community.
The aim is to give people the confidence and practical tools they need to manage their finances more effectively and reduce financial stress.
How to access the service
Access is usually by referral from a trusted agency that is already supporting you, such as a charity, community organisation or support service.
If your circumstances have changed suddenly and you need help reducing your food bills, you may be able to contact the Food Club directly to discuss your situation. The team will explain how the service works and arrange an initial assessment if appropriate.
Developing stronger money management skills can help people maintain financial stability and support them to stay securely housed.
👤 Food Club Manager: Amy
📞 0121 285 3970
📧 foodclub@provisionhouse.co.uk
Through the Food Club service, staff can help individuals think through budgeting, managing everyday expenses and understanding how to make their money stretch further. This may include practical conversations about prioritising bills, planning food shopping and accessing affordable resources in the community.
The aim is to give people the confidence and practical tools they need to manage their finances more effectively and reduce financial stress.
How to access the service
Access is usually by referral from a trusted agency that is already supporting you, such as a charity, community organisation or support service.
If your circumstances have changed suddenly and you need help reducing your food bills, you may be able to contact the Food Club directly to discuss your situation. The team will explain how the service works and arrange an initial assessment if appropriate.
Developing stronger money management skills can help people maintain financial stability and support them to stay securely housed.
👤 Food Club Manager: Amy
📞 0121 285 3970
📧 foodclub@provisionhouse.co.uk
Opening Times:
Next open: Tuesday 09:30
- Tue: 09:30 – 14:30
- Wed: 09:30 – 14:30
Provision House provides practical support to help people understand and manage their benefits.
Through the Food Club service, staff can offer guidance with tasks such as understanding benefits, navigating Universal Credit processes, and completing online forms or applications. They can also help individuals understand letters they have received and identify other support services that may be available.
Where more specialist advice is needed, the team can help connect people with partner organisations that provide dedicated benefits or welfare advice.
How to access the service
Access is usually by referral from a trusted agency that is already supporting you, such as a charity, community organisation or support service.
If your circumstances have changed suddenly and you need help reducing your food bills, you may be able to contact the Food Club directly to discuss your situation. The team will explain how the service works and arrange an initial assessment if appropriate.
Accessing the right benefits can help people maintain their income, manage essential costs and remain stable in their housing.
👤 Food Club Manager: Amy
📞 0121 285 3970
📧 foodclub@provisionhouse.co.uk
Through the Food Club service, staff can offer guidance with tasks such as understanding benefits, navigating Universal Credit processes, and completing online forms or applications. They can also help individuals understand letters they have received and identify other support services that may be available.
Where more specialist advice is needed, the team can help connect people with partner organisations that provide dedicated benefits or welfare advice.
How to access the service
Access is usually by referral from a trusted agency that is already supporting you, such as a charity, community organisation or support service.
If your circumstances have changed suddenly and you need help reducing your food bills, you may be able to contact the Food Club directly to discuss your situation. The team will explain how the service works and arrange an initial assessment if appropriate.
Accessing the right benefits can help people maintain their income, manage essential costs and remain stable in their housing.
👤 Food Club Manager: Amy
📞 0121 285 3970
📧 foodclub@provisionhouse.co.uk
Opening Times:
Next open: Tuesday 09:30
- Tue: 09:30 – 14:30
- Wed: 09:30 – 14:30